When conducting investigations, private investigators must always be prepared and be willing to have some things into considerations. No research can ever be successful if there is no planning in advance. The investigators must have such preparations so they can know what the type of methods they should be using as well as their targeted areas are. Below are well-arranged steps that ought to be followed by qualified private investigators they need to get positive results in their investigations.
Steps for Conducting Investigations
1. Discovering the Problem
The investigators must take the first step by identifying what the problem might be without waiting for a complaint to be formally filled. They need to investigate any suspected misconduct in the first 24-hours.
2. Conducting Pre-investigation
The investigators should then consider types of steps they need to consider, so they can’t get themselves into any problems in the future. They need to know who a potential witness has then researched the suspect following the files and the records. Investigators can conduct any of their available supervisors.
3. Prepare the Strategy for Investigation
The investigators should then prepare their strategy where they should add on the timeline together with the questions they will ask. They can consult the available agreement or arbitration union and the company policy if there are restrictions when conducting the process.
4. Interview the Complainant
The investigators can address security and special issues where they should reiterate on the commitment of the company to maintain impartiality and neutrality during the investigation. Confidentiality should not be promised, but the distributed information should be the one people want to know only. Remember, investigation notes should never be placed in personal life since it should always remain permanently confidential.
5. Interview the Witnesses
When interviewing with the witnesses, advise them, there are no judgments made yet. However, never promise them that you will remain confidential and remind them of discussing an interview with each other is prohibited. Also, tell them that retaliation against other people like complainant is highly forbidden.
6. Interview Focusing on Investigation
Tell a person if they are suspected of conducting negatively and allowing them to adequately respond to their accusations as well as them to provide corroborating witnesses. Also, remind them a complainant can’t be retaliated.
7. Analyze the Results
Here, you can review the notes as you access the witnesses’ credibility. You can then determine if you get the accurate picture of that which occurred. Also, ensure that whatever type of discipline you will impose should be consistent according to the practices of the company. You can take the second investigation level if you think your information does not convince you fully.
8. Implement an Action
Here, you can then take the remedial measures according to your findings from the investigation. When a person has been cleared, then you should explain to them that the findings never substantiate any suspicion from them.
9. Do Follow Up
Here, you will draft the confidential report which documents the result of the investigation. You can conduct the person’s follow up in their different training areas if possible. You can remind the freed ones about the policies and procedures to be followed.
The above steps, when well handled, will be the best ones to offer the best investigations of any incidence that might occur.